Please allow at least 2-3 business days for all orders to process prior to shipping.
Customer service representatives are available Monday thru Friday from 9am to 5pm.
Our warehouse and distribution center operates from 9am to 5pm Monday through Friday. Shipping confirmations are typically sent within that time frame. From time to time due to weather, regulatory or other circumstances outside our control, shipments may be delayed. Please address all claims to the courier service used. In these cases special consideration will be given to warranty and refunds timelines.
All orders will be processed through our official logistics partner FedEx, If the delivery pin code is not in the serviceable area of FedEx the orders will be processed through EMS Speed Post which might lead delayed delivery timelines. No responsibility will be taken for any delay of the package as we have no control on the time taken by the delivery channel.