Welcome

Welcome to radboards.in, the online store of radboards

Contacting Radboards

If you have any questions at any time about Radboards or about your order, call us at +91 9108293452, Monday – Friday - 11:00 am to 8:00 pm, or email us at: support@radboards.in

We always welcome your comments and suggestions for ways to serve you better. If you have questions about radboard products, how to operate them or if you want to speak directly with someone who can explain features and guide you through operation or use of your hoverboard, our trained customer service representatives are ready to assist you at our customer call center.

Pricing and Specifications

Features, specifications, prices and availability of products and services are subject to change without notice. If you visit the site and come back later to make a purchase, please make sure you view the current price of the item you intend to purchase because as stated above, the price might be different than the price was an hour, day or week ago. Special offers or promotions are valid only for the dates indicated. If you discover a discrepancy in any pricing, information or offering on our website, please take a moment to notify us so that we can investigate and possibly change the content or information to more accurately define and describe the product, service or pricing involved.  

Ordering and Shipping

Pre-orders

When you see a "Pre-Order" button next to a product, you can place an order for that product from Radboards— even though the product may not yet be in stock.

Shipping dates will vary, depending on the model and when we expect to receive new inventory. To find the expected availability date for any given model, just click the "pre-order" button. The anticipated shipping date will be shown on the "Model Detail" page of our website. All ship dates, however, are approximate and subject to shipping and distribution channels that are out of our control and delivery dates may change without prior notice.

Security

All online transactions with Radboards are conducted on a secure server and all credit card information is encrypted. Servers are protected by secure firewalls and monitoring through an intrusion detection system.

Cancelling an Order

Once your order is placed, Radboards ships your order as soon as possible and cancellation may not always be possible. If you need to modify or cancel your order mail us at support@radboards.in

Once a product is shipped, we consider the order filled. 

Returning a Product

Important Customer Advice: To prevent any potential problems or returns, it's always best NOT to accept delivery if the carton or packaging in which your product arrives is damaged. Please file a package damage form with the carrier and refuse the delivery.

Not satisfied with the product you received?

If you are unhappy with your purchase, for reasons other than damage, defect or incorrect product, simply contact Hover Men within 48 hours of product receipt by phone at +91 9108293452 or by email at support@radboards.in to discuss the issues you have with your hoverboard and to request a Return Authorization.

To Qualify for a Refund, All The Following Conditions Must Be Met:

1. A Return Merchandise Authorization (RMA) must be requested from us within 72 hours from the date of receipt of shipment. To request a RMA, contact Our Service Team at support@radboards.in

2. If the reason for return is not as a result of a product failure, the cost of return shipping will be borne by the customer.

3. The RMA number and necessary contact information (including but not limited to name, phone numbers, address, email, purchased date, etc.) must be clearly displayed on the printing template provided by Our Service Team or written on paper by the customer, and must be included along with the returned product.

4. Returned product must be in good physical condition (not physically broken or damaged).

5. All accessories originally included with your purchase must be included with your return.

6. Authorization to return does not guarantee credit or exchange. We will issue an exchange or credit upon receipt of the return package.